#rickrodrigues
sour saddle
Hey there
elder knot
Hi!
sour saddle
So you are trying to retrieve the Financial Connections Account, correct?
elder knot
Yes.
sour saddle
Okay and you have the PaymentMethod ID?
sour saddle
Gotcha then you should be able to see the Financial Connections Account ID via the PaymentMethod's us_bank_account.financial_connections_account: https://stripe.com/docs/api/payment_methods/object#payment_method_object-us_bank_account-financial_connections_account
Then you use that to refresh the balance data: https://stripe.com/docs/financial-connections/balances#refresh-account-balances
elder knot
Owww good. Let me try
sour saddle
👍
elder knot
not working to me
I have the fca_xxxx now, but i try used this id in the retrive method:
stripe.financial_connections.Account.retrieve("fca_
Show to me the mistake:
No such account: 'fca_1MsXXXXXXX'
I get the fca_XXXX using the method:
stripe.PaymentMethod.retrieve(
# "pm_
i try this too:
https://stripe.com/docs/financial-connections/balances#refresh-account-balances
Same worng:
No such account: 'fca_1MsXXXXXXX'
sour saddle
Can you give me the request ID where you see this error?
https://support.stripe.com/questions/finding-the-id-for-an-api-request in case you are unfamiliar with request ID
winter roverBOT
elder knot
Request req_QsnoTUHaZH7Ng1
sour saddle
Thanks looking
Huh interesting. Looks like that Financial Account was created via a platform and you are trying to access it directly which should still work
Let me look a bit more
sour saddle
Conferring with some of our Connections Eng btw
The issue is the fact that this FCA was collected via the platform so it comes down to a permissions thing here.
elder knot
Yes. This account has been created to plugin + custom checkout in woo commerce
sour saddle
Still determining whether this would be a bug or whether the permissions should carry down to the Connected Account in this case.
(Either way it is a bad error message that we will get fixed)
tulip dirge
Hi there 👋 taking over, as my colleague needs to step away
It looks like we are going to work on fixing the error message and potentially how we surface this info. That being said, it's expected that only the connect platform can handle the financial account data via the API in this way, and the Connect account need to work with the platform to make use of the financial connections balance.
elder knot
Ok!
But…
how we can integrate this connect account to our platform?
Just this way?
How does this process work?
tulip dirge
You would have to retrieve that information using the platform account's API key, instead of trying to get it using the Connect account's API key
tulip dirge
I don't know what you mean by "Sandbox API key". You would need to use the platform's API key
winter roverBOT