#TotoNaBendo
frail vale
What is the 'client balance' in this context?
sour sail
"Invoice credit balance"
frail vale
What have you tried so far? What is not working as you need?
sour sail
So, I've a product that cost 20€ without tax, 24€ with tax.
My client have a balance of 10€.
Actually the balance is applied on the price with tax (24€). I would like to apply this balance on price without tax.
I'm using Stripe checkout
frail vale
Hmm, I don't believe Checkout works with customer balances so unclear how that's working
frail vale
Can you share a cs_xxx ID?
frail vale
AFAIK you'd just need to disable tax calculation. There's no way to determine at what point the balance is applied
Looks like you're using Coupons? https://dashboard.stripe.com/test/logs/req_oH7bGNVpPFEmkm
Is that how you're mapping the credit balance?
sour sail
Yes, i tried also with coupon. which can be used on price without tax.
sour sail
Is that how you're mapping the credit balance?
Sorry didn't understand
frail vale
Because I don't think Checkout supports customer credit balances, yet you're saying it does. But I can see no evidence of that
sour sail
I've made a chekout session with this customer, without coupon now
frail vale
So I was wondering if you were confusing Coupons
sour sail
let me send you a screen shot
frail vale
Ah, ok. I see it
sour sail
sorry for the language
frail vale
Yep:
There's no way to determine at what point the balance is applied
So it'll always be on the total inc. tax
sour sail
Ok, so maybe i should disable tax ?
But i'll loose the automatic tax calculation. Sad.
Thanks a lot
frail vale
Yep, you need to weigh up the importance
humble galleonBOT
somber kraken
👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!
sour sail
Thanks 🙂