#Akin

1 messages · Page 1 of 1 (latest)

sharp ermineBOT
patent cedar
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What field? Is there an erroring request ID you can share?

strong knoll
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I saw this error in one of my customer trying to making a purchase

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Is that what you were asking?

patent cedar
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Can you copy that ID here? req_C0p...

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from the address bar or visible in that error as request_log_url

strong knoll
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req_C0PfFtkwOTDj17

patent cedar
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Ah, invoice items

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What are you trying to do?

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Are you trying to create a subscription?

strong knoll
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Yes a subscription is been created

patent cedar
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Can you explain to me your end goal with this request?

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Are you trying to add more items to a subscription?

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the invoice items api is only for one time items, they don't support recurring outside of the context of a subscription

strong knoll
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I noticed this error the dashboard from a customer so just trying to investigate why to make sure it is jot preventing them from create a subscription

patent cedar
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from a customer
what do you mean by this? this was an erroring request from your Node backend code. What was it trying to do?

strong knoll
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The error was as a result of a customer action on the live site, I am just investing why they could be getting that error

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I could get in touch with them to see what triggered that error if that will be more helpful

patent cedar
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I'd need to know what you were expecting your application to do to advise, but it sounds like maybe you wanted to add more recurring items to a subscription, which needs to be done by updating subscription items not using invoice items

strong knoll
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Okay, thanks

patent cedar
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NP

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It's a create request, but you can also update the items for an existing subscription