Aamir | Stripe Developers | Page 1

vale stirrupBOT Apr 3, 2023, 7:07 PM

#

tiny inlet Apr 3, 2023, 7:07 PM

#

hey there, got an integration question i can help with?

grizzled nova Apr 3, 2023, 7:07 PM

#

yes, actually with this payment intent using 3D

#

pi_3MssbtL9quFZ1jsw0OZPx6dX

#

3DS*

#

it is just showing Master Card logo on the redirection bank screen and then redirect back immediately

#

without getting PIN t o confirm

#

and the transaction was failed

tiny inlet Apr 3, 2023, 7:09 PM

#

You should have your customer contact their bank to ask about this

grizzled nova Apr 3, 2023, 7:18 PM

#

it is nothing to do with stripe

#

or the information we are passing?

tiny inlet Apr 3, 2023, 7:20 PM

#

It looks like the customer failed 3ds which only the bank can provide more information about

grizzled nova Apr 3, 2023, 7:22 PM

#

can we know while it is redirecting back, that is redirecting back it's due to bank issue not the customer wrong input?

#

because return code is same

tiny inlet Apr 3, 2023, 7:28 PM

#

If the payment intent has latest_charge you can inspect the 3ds result and result_reason but there's no further detail than that
https://stripe.com/docs/api/charges/object#charge_object-payment_method_details-card-three_d_secure-result

Stripe API reference – The charge object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

#Aamir