#FallenBlade

1 messages ยท Page 1 of 1 (latest)

acoustic craneBOT
halcyon portal
#

Hello ๐Ÿ‘‹
Not sure what's going on there. Are you seeing any CSS files failing to load in incognito mode?

Also is this page live? Can I take a look at it?

amber remnant
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Sure, can I pm you the link?

halcyon portal
#

You can share it here and delete it later on

amber remnant
halcyon portal
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What browser are you testing on? I'm seeing it just fine in incognito on Chrome

amber remnant
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Google Chrome.
This is my appearance object:

const appearance = {
  theme: 'stripe',
  labels: 'floating',
  variables: {
    colorPrimary: '#0A023D',
    colorBackground: '#ffffff',
    colorText: '#333333',
    colorDanger: '#A30000',
    fontFamily: 'Varela Round, system-ui, sans-serif',
    borderRadius: '100px',
    // spacingUnit: '3px',
    spacingGridColumn: '15px',
    spacingGridRow: '15px',
  },
  rules: {
    '.Input': {
      paddingTop: '4px',
      paddingBottom: '4px',
      paddingLeft: '20px',
      paddingRight: '20px',
      border: '2px solid #0a023d',
    },
   
  
  }
};



halcyon portal
amber remnant
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Weird, it should have a style. I will try to test it on different computer.

halcyon portal
#

Yeah I don't see the style without incognito either

amber remnant
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Can you try to access it again? and see if the appearance is working?

halcyon portal
#

nope still not seeing the style

amber remnant
#

So weird, in firefox it seems to be working normally, even after many refresh.

halcyon portal
#

Interesting indeed..

acoustic craneBOT
halcyon portal
#

Yeah I see the styling in firefox just fine

#

Okay now I see it on chrome too

amber remnant
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Oh great, do you know what causes it?

heavy light
#

Hi ๐Ÿ‘‹

Unfortunately this will require more digging into the issue than we can provide here. I would recommend you write in to Support with all the details of this issue. It will get escalated to the right team and we can try to reproduce the error and provide you with a solid answer

https://support.stripe.com/?contact=true

amber remnant
#

Thanks Snufkin, I'll reach out to your support team via the link provided.

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Deleting this convo now.