forcewill | Stripe Developers | Page 1

buoyant oakBOT Apr 3, 2023, 2:25 PM

#

dusky birch Apr 3, 2023, 2:25 PM

#

Hello 👋
I don't see any outages on our end yet
Can you share a request ID where you saw the 500?

floral marsh Apr 3, 2023, 2:26 PM

#

Sure req_raCEBT9H8IBT5W

#

A more recent one: req_vQlz4v8VguqCWs

dusky birch Apr 3, 2023, 2:32 PM

#

Ah thank you for sharing.. Looks we received a few more reports and our team is already looking into these. We'll send out an update as soon as we resolve this.

floral marsh Apr 3, 2023, 2:35 PM

#

thanks @dusky birch

floral marsh Apr 3, 2023, 3:29 PM

#

@dusky birch if you could confirm it to me when it is handled I would appreciate.
So that we can close the incident on our side 🙇

dusky birch Apr 3, 2023, 3:33 PM

#

Sure thing! We're still working on resolution. I believe the comms would be sent via email as soon as a fix is released. However, I'll keep the thread open in case there are any updates.

floral marsh Apr 3, 2023, 3:33 PM

#

Thanks 🙂

dusky birch Apr 3, 2023, 3:34 PM

#

Actually, looks like a fix was deployed recently.
Can you check if you're still seeing these errors?

floral marsh Apr 3, 2023, 3:35 PM

#

+/- 40 minutes without errors

dusky birch Apr 3, 2023, 3:36 PM

#

Awesome! It shouldn't run into any 500s anymore.
If you're seeing any impact moving forward, feel free to ping us here and we'll flag it internally.

floral marsh Apr 3, 2023, 3:37 PM

#

Will do thanks once more

#forcewill