Morgangarrard | Stripe Developers | Page 1

cinder caveBOT Apr 3, 2023, 1:28 PM

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thorn zealot Apr 3, 2023, 1:28 PM

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Hi there

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What error are you seeing?

fathom glen Apr 3, 2023, 1:50 PM

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thorn zealot Apr 3, 2023, 1:53 PM

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Okay so that 404 error comes from your server

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It is still you that you don't have a route set up correctly for that URL endpoint

fathom glen Apr 3, 2023, 1:58 PM

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Yes i think so i dont know if the route is correct or not

thorn zealot Apr 3, 2023, 1:58 PM

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Yeah it pretty clearly isn't based on that error.

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This isn't really a Stripe-specific issue. This is about your server configuration so I can't really help that much here.

fathom glen Apr 3, 2023, 1:59 PM

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what do you mean server issue?

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This is how I set it up

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thorn zealot Apr 3, 2023, 2:01 PM

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Yeah okay that looks like you are using a plugin

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So the plugin is who is controlling your server and code here.

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So you need to reach out to them directly about this issue.

fathom glen Apr 3, 2023, 2:03 PM

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But i got an email from stripe saying that the webhook is not setup properly

thorn zealot Apr 3, 2023, 2:03 PM

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Sure but we don't handle setting up your webhook or the code that entails.

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That is your integration

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Which it looks like you are using a third party plugin for

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So you need to talk to that third party

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And ask them for help fixing it

fathom glen Apr 3, 2023, 2:05 PM

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Okay but the plugin does not control how i setup the webhook, all i need you to do is look to see if i set it ip correctly on stripe

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the plugin simply doesn't control that

thorn zealot Apr 3, 2023, 2:06 PM

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I can't tell you that. You correctly added a Webhook endpoint in Stripe, but whether that server endpoint can actually receive Webhook events is something the plugin controls since they control your server.

fathom glen Apr 3, 2023, 2:07 PM

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yes they can receive webhook events but i think i have put the infromation in incorectly how hard is it for you to take a look at what i have done.

thorn zealot Apr 3, 2023, 2:07 PM

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I did look. I am saying there is no way for me to know if what you have done is correct or not.

fathom glen Apr 3, 2023, 2:08 PM

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Can you not look at my stripe account

thorn zealot Apr 3, 2023, 2:08 PM

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I could if you give me your account ID but it wouldn't help at all. I think you are fundamentally misunderstanding how Webhook endpoints work.

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You add a URL (a Webhook endpoint) in your Stripe Account. We attempt to send events to that URL. That URL is hosted by your server and has code to receive the events that Stripe sends.

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RIght now your server is telling us (via the error message that your server is sending us) that there is no route found for the URL and request method that Stripe is attempting to send events to.

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Since I can't see your server configuration for that endpoint and what the code expects, I can't tell you what is wrong.

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