#TonyS

1 messages · Page 1 of 1 (latest)

fiery lakeBOT
solar steeple
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Hi! Let me help you with this.

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Could you please share the Schedule ID?

keen pebble
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I can give you the req_id req_SUwhCyHzmN9B1m and the schedule id sub_sched_1MsmiODhXwH3fVpP0H8SoyGX

solar steeple
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Thanks. So what's not working for you?

fiery lakeBOT
keen pebble
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As you would see the end date we specified is 1707692400

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which is 11 feb 2024

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And the schedule says that the subscription will last until 3 of may

solar steeple
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That's the first phase. The second phase will be until 2024

keen pebble
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The first phase should last 1 month and the second until 11 feb 2024

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Here I can see that the second phase will last until 3 may 2024 and not 11 feb 2024

ember abyss
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Right, that is one month after now, when the first phase ends

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Oh I see

keen pebble
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Sorry if I'm unclear

ember abyss
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No I think you are clear. Still need to check in to your schedule but the server is pretty busy. I will pull in a colleague who can help

keen pebble
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Ho ok I don't know

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I'll check