Joel B | Stripe Developers | Page 1

tepid prismBOT Apr 3, 2023, 12:15 PM

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next fog Apr 3, 2023, 12:16 PM

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Hi! Let me help you with this.

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Could you please share the Subscription ID sub_xxx and the Request IDs req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

mossy nest Apr 3, 2023, 12:17 PM

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Sure 1 sec

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req_3yzPEBcLMnPfUa

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sub_1MslwSBahFJAacQ8oe5MAF9s

next fog Apr 3, 2023, 12:20 PM

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And do you have an example of the other error message?

mossy nest Apr 3, 2023, 12:21 PM

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req_75rojEUHRc0NtK

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This one is with one start date missing

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This one is with start dates for all phases
req_VuYvC5YuELoMyq

next fog Apr 3, 2023, 12:28 PM

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What are you trying to do exactly?

mossy nest Apr 3, 2023, 12:31 PM

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Downgrade the subscription at the end of the current period

uneven wraith Apr 3, 2023, 12:40 PM

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Hi! I'm taking over this thread.

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In this request: req_75rojEUHRc0NtK the start_date is missing for the first phase.

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In this request: req_VuYvC5YuELoMyq, there is a start date, but it has to be the same start date as the current existing phase. you cannot change it.

mossy nest Apr 3, 2023, 12:42 PM

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I also tried with different dates (+ and - 1 sec)

uneven wraith Apr 3, 2023, 12:43 PM

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When updating a subscription schedule, the start_date of the first phase has to be exactly the same as the existing current phase.

mossy nest Apr 3, 2023, 12:43 PM

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Okay thank you i will try that.

uneven wraith Apr 3, 2023, 12:44 PM

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In your specific example it should be set to 1680522824

mossy nest Apr 3, 2023, 12:50 PM

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Thank you everything is working now

#Joel B