#binh
long tiger
mossy iris
Hi
Yes what is your question ?
loud light
on the retry schedule. if I have only the "Retry 1 day after the previous attempt"
Doe it mean it will keep retrying every day?
and i change the subscription status as "leave the subscription as-is"
mossy iris
That means only one retry will be triggered after one day, you can add other retry by clicking on the blue link to add another retry after x days and so on...
mossy iris
on the retry schedule. if I have only the "Retry 1 day after the previous attem...
Nope just once
loud light
we can only add a total of 3 retries thru the console?
mossy iris
Yes
loud light
how do we go about trying more than 3x?
mossy iris
that's not possible using manual retry. You can activate smart retries and depending on each case Stripe decides when and how much to retry
loud light
The option "User Smart Retries for subscription" is disabled. has a green label Billing Scale. what does this mean?
can't we do it programmatically to retry?
Will the payment links still work, when all 3 retries fail?
mossy iris
Will the payment links still work, when all 3 retries fail?
retries is for Subscription/invoice, it has no effect on payment links
mossy iris
The option "User Smart Retries for subscription" is disabled. has a green label ...
that mean you need to upgrade your billing plan:
https://stripe.com/docs/invoicing/automatic-collection#:~:text=To start using Invoicing features%2C log in to the Dashboard and select a Billing plan.
mossy iris
can't we do it programmatically to retry?
Yes you can create a schedule in your integration and charge/pay the invoice on a daily basis for example...
loud light
Yes you can create a schedule in your integration and charge/pay the invoice on ...
but this will require the billing scale upgrade?
mossy iris
No you can create a retry logic using Stripe APIs by creating a scheduler in your code
loud light
what's the difference between "mark the subscription as unpaid" vs "leave the subscription as-is"
does mark the subscription as unpaid, close/cancel the subscription?
can we downgrade back to starter if scale doesn't work for us?
how retries are allowed programmatically per month?
mossy iris
can we downgrade back to starter if scale doesn't work for us?
I think so, but you can double check this with Stripe Support at https://support.stripe.com/contact
mossy iris
how retries are allowed programmatically per month?
You can create a scheduler(aka cron) in your integration and call invoice pay API monthly:
https://stripe.com/docs/api/invoices/pay
loud light
ok, great. thank you so much for your help, os4m37.
sorry, last questions.
can we call invoice pay API daily?
mossy iris
Yes you can
loud light
great, tyvm.