#just problem!

1 messages · Page 1 of 1 (latest)

marble bearBOT
scenic temple
#

Can you provide details about the WiFi network you're trying to connect to? The network must have WPA-Personal or WPA2-Personal encryption with password protection. Using anything other than a password, or using something like WPA2-Enterprise won't work.

safe birch
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When you say it doesn't work, do you mean that the reader can't connect to WiFi or can't assign an IP address? Because my customer is having a problem, it is difficult to provide more detailed information.

scenic temple
#

We've had past users who weren't using WPA-Personal and their device wasn't able to obtain an IP also. In any case, they need to check their WIFI to ensure that it meets those requirements

safe birch
#

ok, i will ask my customer about required informations.