#Kenneth

1 messages · Page 1 of 1 (latest)

obsidian skyBOT
sharp warren
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Are the payment methods still attached to the customers?

tawny remnant
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they appear on the UI yes, but the source details are not included from the customer retrieval api

sharp warren
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Do you have a contact with the team that helped you with the migration?

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Sources are the legacy way of creating payment methods

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It could be they were recreated as new Payment Method objects

tawny remnant
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yes, I can try reaching them out as well. Thought it'd be be faster to ask the question here. :p

sharp warren
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No worries. I'd reach out to that contact though, as they know the specifics of what was done in the migration

tawny remnant
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sounds good thank you!

sharp warren
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No problem

tawny remnant
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Interesting, it turns out it's because we didn't use the "expand" option. For whatever reason the "expand" option isn't needed when pulling customers from the original entity.

sharp warren
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Ah

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That'll do it

tawny remnant
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Do you happen to know why though? The "expand" option is required for newer records?

sharp warren
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Did you recently upgrade your api version?