#Kenneth
1 messages · Page 1 of 1 (latest)
Are the payment methods still attached to the customers?
they appear on the UI yes, but the source details are not included from the customer retrieval api
Do you have a contact with the team that helped you with the migration?
Sources are the legacy way of creating payment methods
It could be they were recreated as new Payment Method objects
yes, I can try reaching them out as well. Thought it'd be be faster to ask the question here. :p
No worries. I'd reach out to that contact though, as they know the specifics of what was done in the migration
sounds good thank you!
No problem
Interesting, it turns out it's because we didn't use the "expand" option. For whatever reason the "expand" option isn't needed when pulling customers from the original entity.
Do you happen to know why though? The "expand" option is required for newer records?
It's not included by default. We note that here: https://stripe.com/docs/api/customers/object#customer_object-sources
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Did you recently upgrade your api version?