#mattnenterprise
1 messages · Page 1 of 1 (latest)
👋 Can you share a request ID for this failing request?
req_fQ5PScNrtvERMz
Sorry that took a while - so I believe the reason this refund is failing is because you have older, still-pending refunds that are exceeding the acceptable limit
I'd suggest writing into support (https://support.stripe.com/contact) to check in on those pending refunds and make sure nothign is wrong
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.