Obi | Stripe Developers | Page 1

finite pewterBOT Mar 31, 2023, 1:18 PM

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viscid vector Mar 31, 2023, 1:20 PM

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Hi 👋 sorry, but I don't think we're the right forum to help with this matter (we focus on helping developers who are building Stripe integrations).

I would recommend reaching out to Twilio support if they're the one that initiated the payment to you and you believe they did so incorrectly. I'd recommend reaching out to your credit card issuer and bank if you were expecting funds to automatically move from one to the other.

The last suggestion would be to contact our Support team:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

copper warren Mar 31, 2023, 1:22 PM

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Thanks Toby for the response,

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I tried contacting support but it seems like you need to login first, and as of now Nigerian can't register on the platform

viscid vector Mar 31, 2023, 1:24 PM

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I'd suggest using this form then:
https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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