#varovas

1 messages · Page 1 of 1 (latest)

rotund socketBOT
feral river
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Hi
What is your question?

rapid gyro
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I need more clarity on iterations for scheduled subscription. I did not really understood how it works. And how much should I iterations if I am going to schedule a subscription update for a future

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I mean if the scheduled update will remain until subscription lifetime

feral river
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Bit of a broad question! Is there a specific use case you're trying to account for? Can you give an example of what you are trying to achieve?
But in general once the Subscription Schedule finishes (all phases are achieved) you have two options:

rapid gyro
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Ok, I will explain what am I doing 😄

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SO for example user has subscription with 2 prices.

  1. Users x 2 - 10 euro each = 20 Eur.
  2. Module x 1 - 20 euro each = 20 Eur.

And now user downgrades to only one user. So I want that 2 users must be in a subscription until the new billing cycle. And for that I want to create scheduled update, so on the next billing cycle, customers subscription should change to

  1. Users x 1 - 10 euro each = 10 Eur.
  2. Module x 1 - 20 euro each = 20 Eur.
feral river
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So I want that 2 users must be in a subscription until the new billing cycle. And for that I want to create scheduled update, so on the next billing cycle, customers subscription should change to
So you update the next phase with quantity 1 for Users price

rapid gyro
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Yeah, but what what about iterations

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Do I need to set them?

rotund socketBOT
feral river
rapid gyro
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I dont know if I understand iterations correctly. Iterations is user for to set how long schedule update will last? I mean if I will set users quantity to 1 and iterations to 2. That user qty 1 update will last for 2 months?

buoyant brook
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Hi! I'm taking over my colleague. Please, give me a moment to catch up.

buoyant brook
rapid gyro
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What if I want a permanent change?

buoyant brook
rapid gyro
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By setting iterations to 1 and end_behavior to release, scheduled update will remain for a subscription lifetime?

buoyant brook
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Yes

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release is default actually

rapid gyro
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Thank you very much!

buoyant brook
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Happy to help. Please, let me know if you have any other questions.

rapid gyro
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Oh, I remembered

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To update take effect on the next billing cycle, I need to set start_date to current subscription current_period_end?

buoyant brook
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Yes

rapid gyro
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Ok, thank you

buoyant brook
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Sure!