nkusibojoski | Stripe Developers | Page 1

crisp whaleBOT Mar 30, 2023, 8:59 PM

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gleaming creek Mar 30, 2023, 9:00 PM

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Hi, can you share the request id with me on the transfers that have not taken place? Is it in test mode or live mode? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

mossy path Mar 30, 2023, 9:02 PM

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This is in test mode. Here is the req id
req_zNXl3IyEzf4hvt

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This is more reliable req id: Please take a look at this req_8mgMNCkbFrfmF8

gleaming creek Mar 30, 2023, 9:05 PM

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On the balance transaction, txn_3MolorEwJdudIYqd0U2swoy1 I do see that the funds will be available on 3/30: https://stripe.com/docs/api/balance_transactions/object#balance_transaction_object-available_on

mossy path Mar 30, 2023, 9:06 PM

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we are talking about req_8mgMNCkbFrfmF8 ?

gleaming creek Mar 30, 2023, 9:07 PM

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That was for req_zNXl3IyEzf4hvt

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Let me look at the other one

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You can look at the balance transaction as stated above, on this one, it will be available on 4/1: txn_3MpMfwEwJdudIYqd0nClfMBY

mossy path Mar 30, 2023, 9:10 PM

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But is there any explanation why it is taking more than usual? Usually it was 2-3 days

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Now 7+

gleaming creek Mar 30, 2023, 9:12 PM

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Ah I see your point, looking

mossy path Mar 30, 2023, 9:15 PM

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please 🙂

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Were you able to find something ?

gleaming creek Mar 30, 2023, 9:29 PM

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I'm confirming with a colleague, thank you for your patience.

mossy path Mar 30, 2023, 9:40 PM

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I will wait. Thank you 🙂

gleaming creek Mar 30, 2023, 10:01 PM

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We're still looking into this.

mossy path Mar 30, 2023, 10:06 PM

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can I get response on email ?

gleaming creek Mar 30, 2023, 10:07 PM

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You can write in to support, sure!

mossy path Mar 30, 2023, 10:08 PM

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when you got something please write here, I will read it later

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if there is still nothing, than I will contact support

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thanks

gleaming creek Mar 30, 2023, 10:14 PM

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Sounds good! Will do

#nkusibojoski