L0rdandBooz | Stripe Developers | Page 1

main flumeBOT Mar 30, 2023, 8:36 PM

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buoyant jungle Mar 30, 2023, 8:37 PM

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Hello 👋
How can I help?

novel perch Mar 30, 2023, 8:37 PM

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Currently I'm working on getting the external_account / payout account that is attached to their connect account to be able to be used as a way of ach payment, however, I can't figure out how to get the status of the attached bank account to go from new to verified. Is this something stripe takes care of, and is just never updated in test mode? In my testing this method worked so long as that bank account status was verified. Here's the code I am using in programmatic order. If this isn't going to work and there are alternative options then please let me know.

📎 message.txt

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I have relevant code attached within that file with comments to provide context 🙂

buoyant jungle Mar 30, 2023, 8:40 PM

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Are you following any specific guides for this?

novel perch Mar 30, 2023, 8:42 PM

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No it is a combination of different things and my own testing. I followed the financial connections guide and it worked for nearly all of our customers but our largest one. The treasury team is working on figuring out what the issue is but it's already been about a week and I really can't afford to wait any longer. In my own testing this worked so long as the external_account status was verified

buoyant jungle Mar 30, 2023, 8:42 PM

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gotcha. let me take a look..

main flumeBOT Mar 30, 2023, 8:45 PM

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honest trail Mar 30, 2023, 8:50 PM

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Hi, stepping in here...

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however, I can't figure out how to get the status of the attached bank account to go from new to verified. - What test account are you using? Can you share the request id here so I can further look?

Is the outstanding question how to get an external account to verify?

novel perch Mar 30, 2023, 8:52 PM

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yes.

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let me go grab the test account stuff for you

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ba_1MrCxFQ6PD4queU4jCjF1A3E

acct_1MQNUuQ6PD4queU4

honest trail Mar 30, 2023, 8:59 PM

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Can you share where you got that bank account number? Still looking on my end

novel perch Mar 30, 2023, 9:00 PM

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I created it in my test environment using the createExternalAccount api

honest trail Mar 30, 2023, 9:02 PM

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Can you try using this test bank account for a successful payout: https://stripe.com/docs/connect/testing#account-numbers?

novel perch Mar 30, 2023, 9:03 PM

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these values?

110000000 000999999991 Triggers the bank account ownership verification process after a short delay

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if so then I've already used them

honest trail Mar 30, 2023, 9:06 PM

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Are you uploading the file as well, https://stripe.com/docs/api/accounts/update#update_account-documents-bank_account_ownership_verification-files?

novel perch Mar 30, 2023, 9:07 PM

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yes sir

honest trail Mar 30, 2023, 9:13 PM

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Can you share the ba_ object id where it's verifying properly?

novel perch Mar 30, 2023, 9:14 PM

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what do you mean by verifying properly? I haven't been able to get any of them to verify yet however, I have made a verified ba token by using a btok that is verified

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I deleted that one a while ago during the course of my testing

honest trail Mar 30, 2023, 9:17 PM

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Can you use this account, 000123456789 instead?

I'll need to test 000999999991 to see if it ever goes from new to verified status.

novel perch Mar 30, 2023, 9:17 PM

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yes. this account number: 000123456789 then what routing number?

honest trail Mar 30, 2023, 9:21 PM

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Same as above, 110000000

novel perch Mar 30, 2023, 9:22 PM

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here's the token for the new one

ba_1MrStwQ6PD4queU43I5P9bE5

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status on it is still new btw

honest trail Mar 30, 2023, 9:26 PM

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Can you share the request id where you see an error when trying to make a payment?

novel perch Mar 30, 2023, 9:27 PM

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standby

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req_3dxbNXYv1kwhjA

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just tried to make one on that new bank account I created from the new values

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I also can't do the setup intent on it because it isn't verified

honest trail Mar 30, 2023, 9:42 PM

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Yeah, it looks like it should work with 000999999991 since it's verifying soon after it's created. However, that is not happening here. I'd write in to our support team next and raise the issue.

novel perch Mar 30, 2023, 9:43 PM

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ok but in prod the status will switch to verified?

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automatically

honest trail Mar 30, 2023, 9:45 PM

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In prob status, nothing would happen until the bank account is verified. Yes

novel perch Mar 30, 2023, 9:47 PM

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yes but will the bank account status be verified by stripe automatically?

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and updated

honest trail Mar 30, 2023, 9:49 PM

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If the bank account is verified, yes.

novel perch Mar 30, 2023, 9:51 PM

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Sorry I feel like I'm having a miscommunication. Once I create a external account via the api the status is new

This will start a process on stripes end of verifying it

Once they verify it the status will automatically be updated to verified by them

Finally it'll trigger a webhook on the accounts.external_account.updated event. Is this correct?

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if so how long does it take for that verification to begin

honest trail Mar 30, 2023, 9:55 PM

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That is my understand yes. I'm not 100% sure on the timing of things.

#L0rdandBooz