#manolis

1 messages · Page 1 of 1 (latest)

dawn hedgeBOT
stone cape
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Hi there. One sec

rose terrace
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Hi

stone cape
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Do you see it?

rose terrace
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I see a dropdown "create" but the options are bills, subscription but nothing to create a connected account

stone cape
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Shouldn't be a dropdown...

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Can you share a screenshot of the page you're looking at?

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If you're not the admin of the Stripe account, then you may just not have access

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You may have limited privileges with your login

rose terrace
stone cape
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Yeah got it

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So is this your account? Are you the admin? Or did someone else give you access?

rose terrace
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I'm the admin

stone cape
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Ah you haven't added business details yet

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So you don't actually need business details I think. You just need to complete the one that says "Complete your platform profile"

rose terrace
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Yeah because i'm a dev and i created this account just to test some features. It's not the client i'm working for 's account

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ok

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i'm gonna try that

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thank you for your help

stone cape
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No problem

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Let me know if the create button shows up after that, but I think that's all you need to do

rose terrace
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ok i come back here once it's done

stone cape
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Sounds good

rose terrace
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It hasn't resolved the problem..

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You think it's necessary to fill the business details?

stone cape
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Shouldn't need business details. Not sure though. Recommend you talk to support since their the account/dashboard experts: https://support.stripe.com

rose terrace
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Ok thank you