#vitorLeitao

1 messages · Page 1 of 1 (latest)

celest blazeBOT
torpid burrow
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Hey there

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You are trying to add this account to a UK Connected Account?

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What type of Connected Account is this?

steel yarrow
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I am trying to add it in here, so I can test payouts from our side

torpid burrow
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Yeah you shouldn't be able to do that since this is your platform account which could actually go live and thus you would need real bank account details. I'm confused though -- you are saying the German account on there is the one from our docs?

steel yarrow
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Yeah, exactly, its a test account from the docs, let me get the link where I got the details from

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This is in test mode btw

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and when I pick Germany the number I am using is
DE62370400440532013001

torpid burrow
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Oh this is a Standard Connected Account that you created?

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Can you give me the account ID that you are attempting to add this to?

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And what error do you see exactly when trying to add it?

steel yarrow
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Let me see if I remember where I get my account Id, unfortunately I am not very familar with this part of stripe yet

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I just see that the account numbers are invalid

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for the bank numbers I see this on the test documentation, but when adding an account, it expect just account number with no letters

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When I try to add a bank account for a currency

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I might be using them the wrong way however, if I misunderstood the goal of those test account numbers

torpid burrow
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Out of curiosity what happens if you put in the default values there as it shows in the modal?

steel yarrow
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Test bank accounts are not supported at this time. Please use a valid bank account instead.

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That is why I was wondering if it was a wrong message, or just the wrong details on the test documentation

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since Germany I had no issue adding it

torpid burrow
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Yeah I think this has to do with using multiple currencies here in test mode. Seems like a Dashboard bug to me. Overall I'm not intimately familiar with the Dashboard as we focus on API integrations here. I would recommend reporting this to our Support team via https://support.stripe.com/contact/login and they can look further into this.

steel yarrow
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Perfect, I will do that now then

Thanks for help