#TonyS

1 messages · Page 1 of 1 (latest)

hoary helmBOT
vivid plinth
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Hi there!

fallow ruin
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Hello soma what's up?

vivid plinth
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If the prices have different billing periods (monthly and yearly for example), then you need to have two different subscriptions.
If the prices have the same billing period, then you can use a single subscription.

fallow ruin
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Mmm ok but it's not an issue to have multiple subscription at the same time?

vivid plinth
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It's better to have a single subscription when possible. But technically a customer can have multiple subscriptions. Each subscription will create their own invoices, and the customer will be charged for each invoice separately.

fallow ruin
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Ok and it's possible to change the current subscription to a PRO subscripton and at the end it will go back to the Basic subscription through scheduling right?

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would that be better practice?

hoary helmBOT
vivid plinth
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So you would switch your monthly subscription to a yearly subscription and then back to a monthly subscription? Yes that's totally possible, as long as the subscription doesn't have price with different billing cycles at the same time.

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And for this you should use Susbcription Schedules yes.

fallow ruin
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let's say I have a BASIC subscription for the next 8 month, but I want to use the PRO features for the current month. I do the switch and then at the end of the PRO month it brings me back to my BASIC yearly where I was

vivid plinth
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Yes that's possible

fallow ruin
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Would you advice us to do so?

pulsar stump
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👋 stepping in

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Yep a Sub Schedule sounds like the way to go here

fallow ruin
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In the scheduling I can decide how long exactly would the BASIC yearly plan last? Since we need to remove the used days so it doesn't start at day 0

pulsar stump
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You only want two Subscriptions if they are going to have both Prices simultaneously and they are different billing intervals

fallow ruin
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Yes I'm thinking the same

pulsar stump
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Yep you can dictate how long each phase of the schedule lasts

fallow ruin
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Is there any automation or we need to do the calculation od days on our end?

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of*

pulsar stump
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You would need to perform this calculation

fallow ruin
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Ok I'm checking the API to understand where we need custom the duration of subscriptions in schedule

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this is phases.end_date right?

pulsar stump
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Yep you can either use end_date or iterations