MarceloOlandim

[forest palm]

👋 happy to help

[limber basin]

HI Tarzan, I think we talk alot about phases yesterday

Don't know if you remember me

[forest palm]

tell me what's the issue you're facing?

[limber basin]

Anyway. I applied a schedule on an annual subscription already paid by a customer.

I created a scheduler using the subscriptoin id:

    from_subscription: createdSubscriptionId,
)}

Then I update the scheduler to add 2 phases.

await stripeApi.subscriptionSchedules.update(
    'sub_sched_1MrIQqC6SiKqhq3NkT2zAmd1',
    {
      end_behavior: 'release',
      phases: [
        {
          start_date: 'now',
          items: [{ price: annualStripePriceId, quantity: 1 }],
          end_date: getUnixTime(addMonths(new Date(), 3)),
        },
        {
          items: [{ price: annualStripePriceId, quantity: 1 }],
          end_date: getUnixTime(addMonths(new Date(), 9)),
        },
      ],
    }
  );

I was talking with one of your colleagues that I couldn't see any future invoices on the stripe console using the mechanic. He mentioned that Stripe console is not good to see phases and asked to use the Clock simulation.

I used the clock simulation and advange the time in 4 months. In theory the user should had been charged again, but no

There was no charge

[forest palm]

let me take a look

[limber basin]

This is the user inside the clock simulator:

https://dashboard.stripe.com/test/subscriptions/sub_1MrINZC6SiKqhq3NxMN7s5Pz

[forest palm]

@limber basin please bear with me while I investigate what's happening here

it's going to take me a while so please hang in

[forest palm]

I think what happened here was caused by this request https://dashboard.stripe.com/test/logs/req_p426FICfHE1wps

so basically you updated the subscription schedule and added a 1 year price as the first phase

but this resulted in an invoice that failed to be paid

https://dashboard.stripe.com/test/invoices/in_1MrJkqC6SiKqhq3NMgmMucTa

so the next change didn't take affect

since this is in test mode

I suggest you recreate the scenario from the ground up

and try it again

[limber basin]

Any updates

[tired bobcat]

Hi! I'm taking over my colleague. Please, give me a moment to catch up.

[tired bobcat]

What do you mean exactly?

[limber basin]

Sorry, I didn't have seen Tarzan last comments