motokoninja | Stripe Developers | Page 1

steep epochBOT Mar 30, 2023, 1:04 AM

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agile vessel Mar 30, 2023, 1:05 AM

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No, Customer Portal is the unique link generated indeed

knotty herald Mar 30, 2023, 1:05 AM

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hmm ok, i've been trying it out but i couldnt get the email to arrive

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is there a way to test why that might be occuring

agile vessel Mar 30, 2023, 1:12 AM

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Sorry which option that you are sending email? I think you have the URL right after create it and you can send it / present it to your customer any way you want

knotty herald Mar 30, 2023, 1:13 AM

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customer management portal option

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https://dashboard.stripe.com/settings/billing/portal the one generated from here

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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when i send that url it says they then after enter their email

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agile vessel Mar 30, 2023, 1:25 AM

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Ah I see

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1 moment

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Yes this is by design. Sorry for the inconvenience

knotty herald Mar 30, 2023, 1:27 AM

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i have an account that is setup that has been testing for payment in the live

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so i entered that email address but i never got a link

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could i have a setting wrong ?

agile vessel Mar 30, 2023, 1:27 AM

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Um wait a minute

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Have you tried creating Billing Portal via API?

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I think it should generate the direct URL instead

knotty herald Mar 30, 2023, 1:28 AM

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i dont think i did that

agile vessel Mar 30, 2023, 1:28 AM

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https://stripe.com/docs/customer-management/integrate-customer-portal

Integrate the customer portal with the API

Learn how to integrate the customer portal using the Stripe API.

knotty herald Mar 30, 2023, 1:30 AM

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so this will generate the link directly then instead of needing to be emailed ?

agile vessel Mar 30, 2023, 1:30 AM

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Yep!

knotty herald Mar 30, 2023, 1:30 AM

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ah ok i'll try that, but is there a way to see why the other way isnt working

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do you have a link in the documentation then for generating the links for payment and subscription

agile vessel Mar 30, 2023, 4:10 AM

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Sorry I don't really follow the last question

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If you are back feel free to ask to reopen the thread and my colleague would be able to help

#motokoninja