#PaulX
cyan seal
Before I attempt setting up Stripe.js from scratch on the frontend to get a btok_xxxx object, I just want to verify this is in fact a supported functionality
frank starBOT
rose knoll
Hi there! Using that endpoint (create a bank account) is only supported for Custom accounts
cyan seal
OK understood.
How would I allow an express user in Canada to add a USD account?
I've been redirecting them to their dashboard via https://stripe.com/docs/api/account/create_login_link, but I don't see any options to add an additional bank account
In non recipient type express accounts, I have a button that allows me to add an additional bank account.
OK found a bug. Once you click on Edit and then cancel, the "Add account" button shows up again
rose knoll
ah got it! Yep, CA-based accounts should be able to add bank accounts for USD and CAD: https://stripe.com/docs/payouts#supported-accounts-and-settlement-currencies
rose knoll
Can you share more? if you create a new account link and try to view the payout details again, do you see the same error?
cyan seal
Yes i do
Can i share the account link with you?
I can't see any xhr request errors on my end
rose knoll
Hm, I can't reproduce on my end with that link. I can see the test payout account when I click on the payout details
cyan seal
can you add a new account?
- edit the test payout account
- save
- click on "+Add an account"
This is the current stack trace I'm at
rose knoll
If you refresh your page then open the Payout Details pane again, does "+Add an account" disappear?
cyan seal
No it stays. But if I close this session and create a new login_link again it disappears until I go through those steps again
Can you confirm you can reproduce the "something wrong" issue? If not I will get someone else to try. Might be isolated to me
rose knoll
Yes, I can see the "Sorry, something went wrong." message after following your steps above. I had to edit the already-saved payout account in order to see the "Add an account" option
rose knoll
PaulX
rancid thorn
hrm, can you write in to https://support.stripe.com/contact/email with those steps and screenshots? we'll look into this and get back to you later
cyan seal
Ok. I will
cyan seal
@rancid thorn wrote a support email, let me know if you get a chance to look at it
I've also recorded a video showing both issues 1) Add account button doesn't show up 2) Something went wrong error
half hound
👋 taking over here
Thanks! If you included this video to the email it would be much appreciated!
cyan seal
ah shoot already sent it out. any way i can attach it to the email?