#jessicagbsg - connect customers
coarse cosmos
coral hatch
If you created the customer on the connected account, you will also need to create the PaymentIntent, etc on that account.
Are you creating these customers yourself? If so you probably used this to specify which account to create it on: https://stripe.com/docs/api/connected_accounts
So when accessing that customer or working with them, you would need to pass that account ID again to make the API call as them
jessicagbsg - connect customers
plush mango
yes, i'm creating the customers myself and passing the connect account id to them, so they are being created on that account, not on mine (what I want). But how do i pass the connected account ID to the api call?
If I have to do this all through my account, unless its not possible, of course
coral hatch
I think I'm not fully clear on your goal here. Can you tell me what you want this payment flow to look like in terms of fund flows? Do you want your account to take the payment and transfer funds down or do you want the connected account to take payment and take a fee from them?
Also are you using Standard, Express, or Custom connect accounts here?
plush mango
I want my account to take the payment and transfer to the connected account. I'm using standard for the connected accounts
coral hatch
Gotcha, in that case have you seen these guides? We have two flows for that "separate charges and transfers" and "destination charges", though typically we don't recommend it for Standard accounts because it can make things like disputes, refunds, and certain other customer actions more challenging.
https://stripe.com/docs/connect/charges-transfers
https://stripe.com/docs/connect/destination-charges
And for those the Customer objects would be created on your platform account. I am assuming that you want to do this so that your users can see these payments in their dashboard under some customer?
And if not can you tell me more about what you want to do with these customers on your connected accounts?
plush mango
the account type isnt an issue (i can change that), but i wanted the users to have their dashboards filled with the customers payments and all. So, yes this would be the main reason to have the customer associated to the connected account
odd blade
Hi there 👋 taking over, as my colleague needs to step away
You can create Customers on either your connected account or your platform account (AKA "main account"). If you create Customers on your connect account, those customers will not be able to interact with other connect accounts. If you create Customer on your platform account, those customers can be cloned to other connect accounts with their associated payment methods, which allows you to create payments for customers anywhere: https://stripe.com/docs/connect/cloning-customers-across-accounts
plush mango
I see, so the info about their payments would still show on the connected accounts dashboards, and having them on my account I can handle better the transactions, right?
odd blade
Correct