clee

[tawny apex]

Unfortunately not, though that's a good bit of feedback. I'll check internally to see if this has been requested before and add feedback to the product team(s) if not.

In the meantime, this is really our only source of truth for browser compatibility: https://stripe.com/docs/js/appendix/supported_browsers

Might not be helpful, but figured I'd post anyway

[icy cape]

I already looked at the reference and it said it depends on Promises API which is supported in FF48 but it's not working. We are not using any polyfills. This only happens like 5% of the time when someone use very old browser.

[tawny apex]

Does this generate a failed request that we can look at in the Stripe dashboard?

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[icy cape]

There is no failed request. The payment is successful and accepted in the dashboard. The promise code didn't run so the process is not completed and we didn't receive their order. We don't know they paid until we check the dashboard and in some cases when the customer contact us. One customer also paid several times - which we need to refund - because they think it's not working (probably refreshing the page and try to pay again)