#Julien

1 messages · Page 1 of 1 (latest)

trim moatBOT
dull geyser
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Hello 👋
Are these webhooks in test mode or live mode? As per my understanding HTTPS uses 443 port.
I believe Stripe enforces HTTPS requirement for livemode payments (not sure if we do the same for webhooks in live mode)

elfin zinc
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test

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they send to https url

dull geyser
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For the issuing URL, are you using HTTP or HTTPS?

Can you share the account ID?

elfin zinc
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but for this specific request they add :443 to url

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only for this ione

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acct_1MFJSSIiqsvWvTwF

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normally port is implicit

dull geyser
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your webhook endpoint URL uses https:// protocol
Have you tried changing that to just http:// ?

elfin zinc
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we are ok for https

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the issue is to add :443

dull geyser
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Can you share an example event ID that triggered this issue?

trim moatBOT
elfin zinc
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sorry got a call

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i send you this

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evt_1MqdVtRPunamYXaqTmk4V1Xu

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Here we go

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acct_1Mqcb4RPunamYXaq

uncut jasper
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thank you for the IDs, checking in to them and will get back to you

elfin zinc
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thanks

uncut jasper
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I am actually not seeing us specifically appending the 443 port when sending that in our logs. So that event specifically ran in to this port 443 error but other events to the same webhook didn't see that issue?

elfin zinc
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Yes other events are ok

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No issue like this

uncut jasper
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Do you have the ID of one of those events?

elfin zinc
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Give me one sec

trim moatBOT
elfin zinc
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"evt_1Mr1FeRPunamYXaqJpB5Rkqc"

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this webhook is on card issuing

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we got an issue (stripe code not verified)

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because I don't have writed code server side

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but you can see it go through without any 443 port issue

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contrary to evt_1MqdVtRPunamYXaqTmk4V1Xu

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endpoint is exactly the same

quick sphinx
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👋 stepping in

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Catching up

elfin zinc
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👌

quick sphinx
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Okay give me a second to look

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So did you log out the headers here? Where are you seeing port 443 appended exactly? Those two Webhook requests look the same to me.

elfin zinc
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It is filtered by our firewall policy

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Which is normally 443 port is not forced for https

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I can check firewall logs if something is there but… not easy

quick sphinx
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Yeah I'm not sure that is the issue really. We send all of our webhooks forcing HTTPS and using 443. I'm not seeing any difference on our end here

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I'll double check on our side one more time as well

elfin zinc
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Strange

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I’ll dig on our side aswell

quick sphinx
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@elfin zinc how did you generate that issuing.authorization_request btw

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Are you using the CLI?

elfin zinc
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through stripe dashboard

quick sphinx
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Okay you charged the issuing card you created via the Dashboard

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Gotcha

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Hmm still nothing jumping out to me from my end...

elfin zinc
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🥸

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and things are ok for issuing_transaction.created

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I'll check more on our side

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and come back to you if I don't find anything