nkusibojoski | Stripe Developers | Page 1

hidden capeBOT Mar 29, 2023, 9:22 AM

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cloud shell Mar 29, 2023, 9:22 AM

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Hi! Let me help you with this.

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Is performace the issue?

fervent chasm Mar 29, 2023, 9:23 AM

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Yes. The response from stripe is taking too long. ~ 6 seconds

cloud shell Mar 29, 2023, 9:31 AM

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Could you please share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

fervent chasm Mar 29, 2023, 9:33 AM

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Sure, here it is
req_IgNSHUCyyktaMf

cloud shell Mar 29, 2023, 9:46 AM

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I see, it looks like it takes a bit longer than average. I don't think you are doing anything incorrect though. I will bring this up to a relevant team.

fervent chasm Mar 29, 2023, 9:47 AM

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Oh okay. Should I expect something back from you in some time ?

cloud shell Mar 29, 2023, 9:54 AM

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Best if you write to Stripe Support so we can investigate this asynchronously: https://support.stripe.com/?contact=true
Maybe it's because it's a Test request, but still that's too long.

fervent chasm Mar 29, 2023, 9:58 AM

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Okay. Thanks for your response.

cloud shell Mar 29, 2023, 9:59 AM

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Please, let me know if you have any other questions.

hidden capeBOT Mar 29, 2023, 10:27 AM

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#nkusibojoski