#Ankur S
supple stream
You can simply create a Transfer to your Connected Account with the respected amount. Refund is only meant for Customers
hybrid nebula
It means we can not refund application fees to the end user.
supple stream
How about creating Transfer as I mentioned above?
hybrid nebula
let me explain my scenario again, I collected application fees using a connected stripe account, now I refund the application fees and it credited to the connected stripe account, but I want to refund these application fees to the customer account instead of the stripe connected account, is it possible?
supple stream
Ah I see!? But the Customer will always have the full amount already.
Let's put a concrete example. Let's say you charge your customer for xxx, application fee = yyy, Now when refund which amount you want to send where?
hybrid nebula
I want to refund application fees =yyy, and this need to do credit to the customer account.
supple stream
I mean let's put some concrete numbers
urban harborBOT
eternal nest
👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!
hybrid nebula
Suppose, we are taking charge =$100 and the application fee=$5 from the customer via a connected account, So now I want to refund the partial application fee to the customer's account directly?
Since I think the application fees were refunded to the connected account. So how can we refund to the customer's account?
eternal nest
So now I want to refund the partial application fee to the customer's account directly
you mean to the connected account?
hybrid nebula
No, I want to refund to customer/end-user/the card from where we got the actual payment.
eternal nest
ok let's forget the application fee for a second
you charged $100 and you want to refund how much to your customer?
hybrid nebula
I don't want to refund charged amount, I only want to refund the application fee to the customer.
eternal nest
so only refund 5$?
hybrid nebula
yes, or we can say only refund $2 from the application fee.
eternal nest
ok
hybrid nebula
can we do that?
hybrid nebula
okay.
eternal nest
would you mind sharing a Payment Intent ID example?
eternal nest
ok so since this is a Direct Charge
The connected account’s balance will be debited for the refunds
what you'll have to do then
is to create an Application Fee Refund https://stripe.com/docs/api/fee_refunds/create
with the amount that was refunded to the customer
hybrid nebula
I tried with this API but this application fee was refunded to the connected stripe account.
eternal nest
you need to do a normal refund first
and then do this to give back the money to the connected account
basically the refund will be debited from the connected account
hybrid nebula
When we do noraml refund we need to pass amount grater then 0 but i don't want to do refund charged amount.
eternal nest
so you would have to refund the connected account if you want to "refund" the customer from the platform's balance
there's no way of doing what you want in 1 step
you would have to do it in 2 steps
1- refund the end-customer x amount of the charge (e.g. $2) from the connected account's balance
2- refund the connected account x amount the application fee (e.g. $2) from the platform's balance
hybrid nebula
Okay let me clear out once, first i need to do noraml refund with x amount from connected account blance.
Then i need to do application fee refund with x amount from plateform account balance,
Eg. X=$2.
Is it right?
eternal nest
yes
hybrid nebula
Okay while doing, stripe take any charges?
eternal nest
for pricing questions it's better to contact https://support.stripe.com/?contact=true they are better equipped to answer your questions