#tymm

1 messages · Page 1 of 1 (latest)

solar ravineBOT
jolly spruce
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From the Support article:

There is no setting in the Dashboard for a customer's default currency. The default currency for a customer is set automatically when any of the following actions are taken for the first time:

  • The customer is subscribed to a plan
  • An invoice is created for the customer
  • An invoice item is created for the customer
  • The customer’s balance is adjusted
  • A flat-rate coupon is attached to the customer (not a percent-off coupon)
quaint niche
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right now my customers are unable to buy thing because of this error unless they subscribe to a product first

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how do i fix this

jolly spruce
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It's how the API works. Sorry don't really follow how do you want to "fix this". You probably need to create a different Customer on the new currency for them to continue to buy

quaint niche
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the problem is that customers that i have created programmatically are not able to make any purchase of non subscription product and i get this error The price specified supports currencies of sgd which doesn't include the expected currency of myr.
however if the same customers were to subscribe to a subscription product priced in sgd, there is no error. so by "fixing this" i mean to overcome the inconsistency of behavior

jolly spruce