Nukesforbreakfast | Stripe Developers | Page 1

strong baneBOT Mar 29, 2023, 5:14 AM

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solar wadi Mar 29, 2023, 5:14 AM

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stripe.File.retrieve("file_1DrHpgB7kbjcJ8QqpFjawXQY")
Traceback (most recent call last):
  File "<console>", line 1, in <module>
  File "/usr/local/lib/python3.7/site-packages/stripe/api_resources/abstract/api_resource.py", line 12, in retrieve
    instance.refresh()
  File "/usr/local/lib/python3.7/site-packages/stripe/api_resources/abstract/api_resource.py", line 16, in refresh
    self.refresh_from(self.request("get", self.instance_url()))
  File "/usr/local/lib/python3.7/site-packages/stripe/stripe_object.py", line 244, in request
    response, api_key = requestor.request(method, url, params, headers)
  File "/usr/local/lib/python3.7/site-packages/stripe/api_requestor.py", line 122, in request
    resp = self.interpret_response(rbody, rcode, rheaders)
  File "/usr/local/lib/python3.7/site-packages/stripe/api_requestor.py", line 399, in interpret_response
    self.handle_error_response(rbody, rcode, resp.data, rheaders)
  File "/usr/local/lib/python3.7/site-packages/stripe/api_requestor.py", line 159, in handle_error_response
    raise err
stripe.error.InvalidRequestError: Request req_niCxIbMmEdpBom: No such file upload: 'file_1DrHpgB7kbjcJ8QqpFjawXQY'; a similar object exists in live mode, but a test mode key was used to make this request.

lapis vortex Mar 29, 2023, 5:16 AM

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Yes it's true that logo file was created in Live Mode so you would need to use a Live key to retrieve it. Probably it was populated into Test Mode data of that account too

solar wadi Mar 29, 2023, 5:16 AM

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how do I make the logo retrieve in test mode?

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is it something I can fix by re-uploading the logo in the dashboard while toggled into test mode?

lapis vortex Mar 29, 2023, 5:17 AM

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Um possibly! You can try it

solar wadi Mar 29, 2023, 5:21 AM

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I removed the logo in test mode and re-uploaded it

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it looks like I got a new file ID: file_1MqrPcB7kbjcJ8QqQSh5Ynnc

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but:

stripe.File.retrieve("file_1MqrPcB7kbjcJ8QqQSh5Ynnc")
Traceback (most recent call last):
  File "<console>", line 1, in <module>
  File "/usr/local/lib/python3.7/site-packages/stripe/api_resources/abstract/api_resource.py", line 12, in retrieve
    instance.refresh()
  File "/usr/local/lib/python3.7/site-packages/stripe/api_resources/abstract/api_resource.py", line 16, in refresh
    self.refresh_from(self.request("get", self.instance_url()))
  File "/usr/local/lib/python3.7/site-packages/stripe/stripe_object.py", line 244, in request
    response, api_key = requestor.request(method, url, params, headers)
  File "/usr/local/lib/python3.7/site-packages/stripe/api_requestor.py", line 122, in request
    resp = self.interpret_response(rbody, rcode, rheaders)
  File "/usr/local/lib/python3.7/site-packages/stripe/api_requestor.py", line 399, in interpret_response
    self.handle_error_response(rbody, rcode, resp.data, rheaders)
  File "/usr/local/lib/python3.7/site-packages/stripe/api_requestor.py", line 159, in handle_error_response
    raise err
stripe.error.InvalidRequestError: Request req_uo3eSkXcOZKon1: No such file upload: 'file_1MqrPcB7kbjcJ8QqQSh5Ynnc'; a similar object exists in live mode, but a test mode key was used to make this request.

lapis vortex Mar 29, 2023, 5:23 AM

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Umm this object is still on Live mode

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Looks like it's how logo works in Stripe. Sorry for the trouble. I will fill a feedback

solar wadi Mar 29, 2023, 5:23 AM

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I just tried removing the logo in test mode and it modified my live mode brand settings

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is this expected?

lapis vortex Mar 29, 2023, 5:24 AM

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Possibly. I would recommend asking for clarification with Support, but it looks like to be the case

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