#Jasuno

1 messages · Page 1 of 1 (latest)

static havenBOT
timid fjord
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once you have that customer in place, create the subscription schedule

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In other words, it's not possible to associate an existing subscription or subscription schedule with an existing or new test clock

lavish wraith
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The thing is that the customer was created when the account was created, so i first created the text clock then the customer, attached the clock to the customer and then later in the process the scheduled subscription was created and we attached that customer to the subscription, i thought that would work, i'm not sure where i went wrong

timid fjord
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Can you share the subscription ID?

lavish wraith
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sub_sched_1MqljNAq6ReFUKV8BQp7uniO

timid fjord
lavish wraith
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ok ill try again

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Im getting the same problem, let me create another customer and send you the test clock id

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sorry its taking so long

static havenBOT
lavish wraith
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It seems like it may be a problem with y back end, we can close this thread for now and ill open a new one if needed