awais-capture-release | Stripe Developers | Page 1

frigid elbowBOT Mar 28, 2023, 8:38 PM

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brittle fog Mar 28, 2023, 8:39 PM

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Hi 👋 can you provide more context so I can understand what you're looking for clarification on?

covert rain Mar 28, 2023, 8:41 PM

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We set the payment method to manual so that we can hold on to payment instead of capturing it.
Let's assume we do that to a customer and hold $90, but then for some reason, the customer leaves the website instead of completing the process.
So $90 will stay on hold for 9 days I think and then be released automatically by stripe right?

brittle fog Mar 28, 2023, 8:45 PM

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Yes, though in most cases the limit is 7 days, some exceptions are mentioned in the limitations section here:
https://stripe.com/docs/payments/place-a-hold-on-a-payment-method#auth-capture-limitations

Additionally, if you're able to detect customer drop-off, then you can make a request to cancel the Payment Intent sooner:
https://stripe.com/docs/api/payment_intents/cancel

frigid elbowBOT Mar 28, 2023, 8:47 PM

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#awais-capture-release