#I7J4CK

1 messages ยท Page 1 of 1 (latest)

robust larkBOT
cunning sail
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๐Ÿ‘‹ happy to help

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what is your account ID?

novel harbor
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Hello again @maiden egret

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Stepping in as tarzan needs to step away soon

maiden egret
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Hello, I have the issue i told you yesterday but this time i was able to get the account ID of the stripe connect account, the id of the connect account is acct_1MqY01PLdBeFrQYT my stripe account ID is acct_1MToy1HazYeunwQV

novel harbor
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Gotcha, let me take a look..

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It looks like the connected account is owned by createyoursong platform instead

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Do you have multiple connect platform accounts?

maiden egret
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Yes i have a principal 'createyoursong' account for my company and a secondary account 'CreateYourSong' for me as a developer the two account are linked, I send you the Id of the developer account

novel harbor
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I think somewhere the API keys are getting mixed up.
If you look under createyoursong account, do you see the custom account in the list/on the dashboard?

maiden egret
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Sorry i told a wrong informations I just chat with my boss and we have only one account the account we use is only acct_1MToy1HazYeunwQV I checked my others account and there is no connect account too

novel harbor
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I highly think you have API keys mixed up somewhere

maiden egret
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Oh yes i am sorry i just checked I have another personal account acct_1E6eLlAAuxRYxJ1V and the users appear in the connect dashboard here :/

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You was right we used the wrong API key my bad ๐Ÿ˜•

novel harbor
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NP! ๐Ÿ™‚ Glad we figured it out