#Sergio Sánchez
1 messages · Page 1 of 1 (latest)
Which migration do you perform?
actually was a mogration perform by your team it was a SEPA mandate migration from GoCardless to Stripe
and I am reviewing to payment method generated
but I am not able to see the mandate associated
for instance this one
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when in other cases (mandate created from Stripe) we have a seti_ (Setup intent) with a mandate_ associated
in this case (coming from the migration) I was not able to check the setup intent and the mandate
is it a way to check the mandate in that cases (to see the status)? and why we dont have a setup intent associated?
AFAIK the Mandate details aren't exposed on the Payment Method object
is it a way to know the mandate associated? even if the payment method object does not expose this
At the end, before creating any payment intent, we would like to know if the mandate is active or inactive (to control the case), so how we can get for a specific customer/payment method the mandate associated
Yeah I just don't think that's possible right now. The Mandate is only associated via the associated Setup Intent, so without that I'm not sure it's retrievable
so what is going to happen is I set a payment intent assoicated to a payment method which mandate is inactive ?
The payment would fail I'd imagine, unless you were re-collecting the payment details. But your migration of SEPA details would have kept the existing mandates in place: https://support.stripe.com/questions/migrating-sepa-direct-debit-mandates-from-another-payment-provider-to-stripe
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yes it is suppose to be, but as I dont see the setup intent, I am afraid that in future payment the mandate could be inactive for any reason
but ok everything clear
I will execute the payment intent and them I will review the status to see if anyone has failed due to the mandate
I'd speak with the migrations team for confirmation that your existing mandates are in place. But unfortunately right now there's no way to retrieve Mandate objects without the ID or an associated Setup Intent