husani0NL9 | Stripe Developers | Page 1

frozen basinBOT Mar 27, 2023, 8:48 PM

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green jungle Mar 27, 2023, 8:49 PM

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Hi there! I recommend checking in with our support team about this.

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You can contact them at https://support.stripe.com/?contact=true

proven canopy Mar 27, 2023, 8:53 PM

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You know, I actually did already, but my confidence on their answer is very low. They just want to parrot what's in the Stripe Documentation and make generalizations like "the incorrect banking details can cause verification issues" without specifically addressing my inquiry.

So I just was hoping someone here might've had some experience/knowledge about this specific thing, lol.

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I figured it was worth a shot; but I totally get it if no one knows for sure.

green jungle Mar 27, 2023, 8:56 PM

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I believe it ultimately depends on the bank, but the support team would know best

proven canopy Mar 27, 2023, 8:59 PM

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Got it. Alright, thank you so much!

Actually one last question: is there a way to track whether a microdeposit has been made to the account? That way I could confirm that it was deposited and maybe even message the customer something like "the microdeposit was made today, please complete the verification process".

I don't see an Event object for it, but I just wanna be sure.

green jungle Mar 27, 2023, 9:06 PM

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No, not exactly. You can track the status of a SetupIntent, which should be requires_action if it's waiting for microdeposit verification.

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Microdeposit verifications will time out in 10 days if unactioned: https://stripe.com/docs/payments/ach-debit/set-up-payment?platform=web#web-verify-with-microdeposits

proven canopy Mar 27, 2023, 9:08 PM

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Yeah, I already have a webhook for that requires_action and ones for time exceeded and the attempts exceeded, just looking for even more things to track, lol.

Thank you again for your responses, I think I'm good for now! ❤️

#husani0NL9