#Yankee
signal tide
👋 happy to help
I'm not sure I follow, but do you mean you want to know what the customer would pay if they cancel mid-cycle?
atomic falcon
If subscription monthly, but customer would get subscription in a half of current month. I know, that customer will pay only part of full price. But can customer get to know, how much he would pay before payment&
?
actual price, not full
tiny tendonBOT
floral gull
Hi! I'm taking over my colleague. Please, give me a moment to catch up.
Is this before a Customer has a Subscription?
A monthly subscription starts when you create the Subscription object and bills on the same day/time next month. If you start the Subscription on April 13th, the next billing will be on May 13th.
So the Customer always pays the full price.
atomic falcon
No. We have such system of subscription, if customer buy subscription 15th of march, he will have one until 1st of april
And at 1st of april he will get new subscription plan until 1st of may
So customer would pay only part of full price(for now, only for a half of march)
floral gull
Are you using Stripe Billing or your own implementation?
floral gull
Could you please share an example Subscription ID? sub_xxx
But normally you can't get the pro-rated price from Stripe before you create the Subscription object. So you need to calculate it yourself
atomic falcon
Ok, one moment
atomic falcon
There is some problems with accessing to stripe account(i am only dev, not owner)
sub_1MqF6JFpHNmgh2DEMIp7ovuP
Are you here?
floral gull
Yes, sorry for delay. Checking now.
atomic falcon
This subscription has been created just now
floral gull
I see.
As I mentioned it is not possible to know the pro-rated amount before you create the Subscription. But you can calculate it yourself.
atomic falcon
Ok, thx. I will look
Yes, we calculate the end of subscription for the 1st day of the next month, but we don't change price, its changed by stripe
For the incomplete period
How can we get this incomplete price for incomplete period before creating subscription?
Or it isn't possible?
floral gull
It's not possible via Stripe, but you can estimate it yourself.
atomic falcon
But price on stripe may not match with our calculated price
floral gull
I understand, but that's not possible unfortunately. You can give the full monthly price to the customer and say it will be pro-rated
tiny tendonBOT