Santhurein | Stripe Developers | Page 1

ornate cliffBOT Mar 27, 2023, 5:19 AM

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bleak marsh Mar 27, 2023, 5:19 AM

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Hi there, how can I help?

scenic timber Mar 27, 2023, 5:22 AM

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Yes, so Stripe has been working well on our system so long and then our client wanted to expand their business from Singapore to India. So according to their saying ( I don't have access their Stripe Dashboard), credit cards are working properly but debit cards experienced this strange issue.

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That's her reply

bleak marsh Mar 27, 2023, 5:22 AM

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Can you share with me the paymentIntent ID?

scenic timber Mar 27, 2023, 5:23 AM

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Ok, give me a moment I will ask them now

scenic timber Mar 27, 2023, 7:21 AM

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pi_3MmLHiIiacpaMW3W0pMGF28k
pi_3MmLBfIiacpaMW3W2nPecCUQ

@bleak marsh Hello, he tried with two different debit cards

bleak marsh Mar 27, 2023, 7:40 AM

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OK, the decline code is transaction_not_allowed, which means that the The card was declined for an unknown reason.
The customer should contact their card issuer for more information.

You can know more about decline code here https://stripe.com/docs/declines/codes

Decline codes

Understand what decline codes mean and how you can resolve them when a charge is declined.

#Santhurein