harshilbodara | Stripe Developers | Page 1

solid finchBOT Mar 27, 2023, 3:55 AM

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gloomy pecan Mar 27, 2023, 3:56 AM

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hello! did you try this? https://stripe.com/docs/api/issuing/cards/update#update_issuing_card-pin

next solar Mar 27, 2023, 4:00 AM

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you are saying this one?

solid finchBOT Mar 27, 2023, 4:02 AM

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burnt hedge Mar 27, 2023, 4:03 AM

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Hi @next solar I'm taking over this thread, and yes you are right

next solar Mar 27, 2023, 4:03 AM

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yes, I have already tried but he said not possible to pin number

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okay, let me send me the error screenshot

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you can check this one?

burnt hedge Mar 27, 2023, 4:06 AM

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Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

next solar Mar 27, 2023, 4:08 AM

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sorry, request id means?

burnt hedge Mar 27, 2023, 4:09 AM

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Are you able to open the link that I sent earlier, it tells you how to get the request ID

next solar Mar 27, 2023, 4:11 AM

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okay one sec

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you can see the here

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burnt hedge Mar 27, 2023, 4:13 AM

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Can you copy and paste it here?

next solar Mar 27, 2023, 4:15 AM

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yes of course

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req_mKwElKIbZyAjUc

burnt hedge Mar 27, 2023, 4:15 AM

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This request is successful https://dashboard.stripe.com/logs/req_mKwElKIbZyAjUc

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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You need to provide me the ID of the request that failed.

next solar Mar 27, 2023, 4:19 AM

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but I think, you give the exmaple of display the piin

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not update a pin

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let me know i am doing worng?

burnt hedge Mar 27, 2023, 4:23 AM

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What do you mean by displaying the pin?

next solar Mar 27, 2023, 4:24 AM

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I mean, you have created the request and sent me the logs, but I have checked that the pin has not changed!

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so it should be pin update or not?

burnt hedge Mar 27, 2023, 4:28 AM

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Please send me the ID of your PIN update request.

next solar Mar 27, 2023, 4:29 AM

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card_id: ic_1MPOzYF4EPsWIYn1VDVPIFPF,
request_id : req_mKwElKIbZyAjUc

burnt hedge Mar 27, 2023, 4:31 AM

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This is not the update request, this is a request to retrieve the issuing card.

next solar Mar 27, 2023, 4:33 AM

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yes, that request is retrive the pin in iussueing cards.

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so it is not possiable to edit pin number in issueing card?

burnt hedge Mar 27, 2023, 4:33 AM

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I've checked your logs and I don't see any update request to update the pin of this card.

next solar Mar 27, 2023, 4:34 AM

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how can I create a request of edit a pin number?

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I don't get the documentation

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here i don't see the exmaple

burnt hedge Mar 27, 2023, 4:37 AM

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Just double check, is this ic_1MPOzYF4EPsWIYn1VDVPIFPF the correct card ID?

next solar Mar 27, 2023, 4:37 AM

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yes, that is card id

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ic_1MPOzYF4EPsWIYn1VDVPIFPF

burnt hedge Mar 27, 2023, 4:40 AM

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Based on the log, I don't your application has sent an update request to Stripe to update the pin.

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Is this possible that your server rejected this request?

next solar Mar 27, 2023, 4:43 AM

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@burnt hedge I have not sent the request of an update request because I have not created the API

so please first of all let me know which point I need to add so i can send the request.

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if you have not understand my question so I can explain the question

burnt hedge Mar 27, 2023, 4:48 AM

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I believe my colleague alex has answered your question earlier and pointed you to the API doc (https://stripe.com/docs/api/issuing/cards/update#update_issuing_card-pin)

Stripe API reference – Update a card – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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You mean you have trouble figuring how to write the code to create a update request?

next solar Mar 27, 2023, 4:50 AM

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yes, and also I have sent the screenshot i am getting error of pin

error: unknow pin

burnt hedge Mar 27, 2023, 4:52 AM

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Are you certain this error: unknow pin response is from Stripe? because as far as I can tell, your application didn't send an pin update request to Stripe yet.

next solar Mar 27, 2023, 4:54 AM

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how may i send the update request?

burnt hedge Mar 27, 2023, 4:57 AM

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https://stripe.com/docs/api/issuing/cards/update#update_issuing_card-pin

Stripe API reference – Update a card – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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You can also find related example code on the right panel of the API reference

next solar Mar 27, 2023, 5:00 AM

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I think, you are not understand my point

you saiid, didn't send an pin update request to Stripe yet.

becuase i am sending the request so i am getting the error of unknow pin parameter!

burnt hedge Mar 27, 2023, 5:03 AM

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I'm totally lost I'm afraid. You said you didn't write the code to send API requests to Stripe ( I didn't see such request logs in your Dashboard either), so I'm not convinced that this error is returned from Stripe.

I'd suggest you to check your code and find out where this error is return first.

#harshilbodara