SCIF | Stripe Developers | Page 1

thorny plankBOT Mar 27, 2023, 2:56 AM

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serene saffron Mar 27, 2023, 2:57 AM

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hello! taking a look, gimme a while

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hmmm, i think the mandate may not yet have been active when you advanced the test clock and the trial ended. It's unexpected that the underlying PaymentIntent is in requires_confirmation status - i'll raise that to the relevant team.

You'll need to wait ~15 minutes in real time for the mandate to shift to active state in test mode, it doesn't work with test clocks.

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i'd suggest creating a new subscription with a new customer, payment method and test clock

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make sure that the mandate is active before advancing the test clock to end the trial

trail whale Mar 27, 2023, 3:13 AM

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Sure, would be happy to learn the real cause.

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Could you please advise how I can make sure the mandate is active?

serene saffron Mar 27, 2023, 3:17 AM

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in https://dashboard.stripe.com/test/events, look out for a mandate.updated event : https://dashboard.stripe.com/test/events?type=mandate.updated. If you click into one of the events, you can see which PaymentMethod the mandate corresponds to and it's status e.g. https://dashboard.stripe.com/test/events/evt_1Mq5yjSCoOY4rLrR2GysHwix

trail whale Mar 27, 2023, 3:37 AM

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https://dashboard.stripe.com/test/events/evt_1Mq6jjSCoOY4rLrRn4TKSRiN This invoice is not paid by some reason

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But it was not cancelled as previous, which is good 🙂

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Hmm, it's marked paid eventually.

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Ok, apparently, even test clock shown the time was adjusted, the payment event happen 2-3 mins later

serene saffron Mar 27, 2023, 3:50 AM

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that's expected if you're using the test card for successful payment : https://stripe.com/docs/india-recurring-payments?integration=subscriptions#testing

#SCIF