#joetheone

1 messages · Page 1 of 1 (latest)

somber mapleBOT
frank tundra
nocturne nymph
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so billing_cycle_anchor needs to be a future timestamp, so I can set it to Jan 1, 2024, but won't that mean the customer will not be billed until then?

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would I just separately send them an invoice for the 2023 year?

frank tundra
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No need for that. Let me get clarification on one thing though. You don't want to charge them a prorate amount for the first year? You want to charge them for the whole year even if they don't start until march 24th?

nocturne nymph
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yes

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it's a situation where the customer has been using the product, but the contract negotiations have dragged on 🤦‍♂️

frank tundra
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Got it. i think you can just set both backdate_start_date and billing_cycle_anchor

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Recommend trying it out in test mode

nocturne nymph
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okay I'll give it a try on test and see how it goes!