kemal | Stripe Developers | Page 1

ruby ledgeBOT Mar 23, 2023, 11:21 AM

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narrow plinth Mar 23, 2023, 11:21 AM

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I'd make sure the device is fully charged

mortal gale Mar 23, 2023, 11:22 AM

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yes it is

narrow plinth Mar 23, 2023, 11:23 AM

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I'd suggest writing to https://support.stripe.com/?contact=true with the serial numbers of an effected reader so we can have a look! Make sure to share the code of your app that discovers and connects to the bluetooth reader, and the contents of any logs from the app when these updates are happening

mortal gale Mar 23, 2023, 11:25 AM

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sure, doing that now

#kemal