#eleanor
1 messages · Page 1 of 1 (latest)
looks like this, with no plans, when we go to checkout page for a first time subscription in staging / test mode
as opposed to this in production
Are you encountering errors in your integration you can share?
Are there any errors in your logs?
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our stripe test mode / staging seems to be down
Ok then what is making you say something is "down"?
it's the fact that we're not getting the checkout with a plan in stage in the way that we are in production — our api stage and production are the same right now, which is why I was trying to figure out if something was wrong with our stripe setup
we have the same plans in staging and production, and this has worked before (like up through yesterday)
I guess maybe it is a frontend issue on our side
Right, i can try to help but you need to point me at something specific to help with
a request that's failing or an integration error in your client or server code etc
What is your account id? Or any example object id from your account?
acct_1234
it started working again, I have no idea why it was not working for a day but I am going to blindly accept it at this point
sorry to bother you !! thanks!
Glad to hear it, NP!