#eleanor

1 messages · Page 1 of 1 (latest)

winged berryBOT
open sluice
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looks like this, with no plans, when we go to checkout page for a first time subscription in staging / test mode

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as opposed to this in production

terse arch
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Are you encountering errors in your integration you can share?

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Are there any errors in your logs?

open sluice
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hmm, I don't see any failed POST /v1/checkout/sessions logs for months

terse arch
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our stripe test mode / staging seems to be down
Ok then what is making you say something is "down"?

open sluice
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it's the fact that we're not getting the checkout with a plan in stage in the way that we are in production — our api stage and production are the same right now, which is why I was trying to figure out if something was wrong with our stripe setup

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we have the same plans in staging and production, and this has worked before (like up through yesterday)

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I guess maybe it is a frontend issue on our side

terse arch
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Right, i can try to help but you need to point me at something specific to help with

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a request that's failing or an integration error in your client or server code etc

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What is your account id? Or any example object id from your account?

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acct_1234

open sluice
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it started working again, I have no idea why it was not working for a day but I am going to blindly accept it at this point

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sorry to bother you !! thanks!

winged berryBOT
terse arch
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Glad to hear it, NP!