#darkbob

1 messages · Page 1 of 1 (latest)

weak snowBOT
gentle apex
scarlet shoal
#

Hello! I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you with report question better than I can: https://support.stripe.com/contact

gentle apex
#

Ok. I am generating the reports via the api but I cant get the same result as I get when I use the portal, hence the question

scarlet shoal
#

The reports have different default columns, for one thing. The details are on the page you linked to. Can you provide more details?

#

When you say "it doesnt really say what the difference is between the types" I'm not sure what you mean.

gentle apex
#

Yes. Im am generating balance_change_from_activity.itemized.3 in my app but when I compare that to the csv I download from the portal my report is missing 2 rows.

#

The last two that month

scarlet shoal
#

Are you using the same columns in both?

gentle apex
#

Yes, the 9 default columns

weak snowBOT
scarlet shoal
#

I'm honestly not sure. We're not report experts here. Support should be able to provide you with better information than we can. 🙂