#Amer Bearat

1 messages · Page 1 of 1 (latest)

umbral isleBOT
manic silo
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Hello! Is your question why doesn't the first Payment Intent you mentioned have a Payout?

astral heath
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yes

manic silo
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Take a closer look at the Payment Intent in your Dashboard.

astral heath
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payment created and succeeded yesterday and it was refunded

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yesterday

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what is the issue here?

manic silo
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It was refunded before it could be paid out. There's nothing left after the refund to pay out.

astral heath
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and this pi_3Mo7oNLcZsW8iWbK0yC1u8hF does not

manic silo
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Looking...

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I think it's a timing thing, that Payout accounts for both the payment and the refund, so it nets out to nothing being paid out.

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Why do you ask? What's your goal?

astral heath
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we are building a settlement process for payment and refund. The business asks when the payout happened for a refund or a payment to update the system records with the payout id.

manic silo
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As far as I know, if a full refund happens quickly enough there may not be a Payout associated with it. You should have your system take that into account.