#zombiewa

1 messages · Page 1 of 1 (latest)

quaint charmBOT
weak garnet
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Hi there

warm radish
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We tried and we can update the account holder name with the client name, but that may not match the account holder name on the ach account

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Any idea how I can use these older already verified bank accounts for our connected stripe account payments?

weak garnet
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So the issue is on clone, correct?

warm radish
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Yes

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Only on clone

weak garnet
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Can I see a request ID for the specific error?

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I do think updating to include the client name is going to be the best path forward here

warm radish
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It's a test mode request

weak garnet
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But happy to double check

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That's fine

warm radish
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req_okN4AENVn1dfcx

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Going forward we can collect the account holder name, but my concern is around pre-existing linked accounts

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We have more than 6k bank accounts linked that we are using for auto payments as well

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So having all those users come in and add a account holder name would not be feasible

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Req_zotAkeXVsAoaKr is the correct one

weak garnet
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Hmm I see

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Let me check on what the best path forward is here

warm radish
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Thanks

quaint charmBOT
signal egret
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Hello! I'm taking over and catching up...

warm radish
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Thanks. Also at this point what I am trying to decide is if for these legacy use cases we should continue using the older charge API or if there is a workaround for us to be able to use the paymentintent API for this purpose as well

signal egret
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I've been researching a bit, and as far as I can tell you're going to need to provide the name for these bank accounts.

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As far using Payment Intents, yes, you should be able to do that. You should be able to use existing legacy Bank Account objects as Payment Methods with the Payment Intents API. Let me see if we have a guide specific to this or not...

warm radish
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Well we can use them with payment intent but I guess not for the connect accounts due to the error?

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We checked and in test morde atleast payment intent works fine for these older payment methods. It's only the connect case where it complains about not being able to link the payment method thereby preventing the payment to proceed

signal egret
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Yeah, that's where you're going to have to add the names.

quaint charmBOT