Angel Remy | Stripe Developers | Page 1

clever hedgeBOT Mar 22, 2023, 4:25 PM

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royal lodgeBOT Mar 22, 2023, 4:25 PM

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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

dense elm Mar 22, 2023, 4:28 PM

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They are no use, the lady I'm speaking with isn't helping me

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We blocked an email due to an issue with the customer and now can't unblock it without seeing the message above?

sturdy magnet Mar 22, 2023, 4:34 PM

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Hi

dense elm Mar 22, 2023, 4:34 PM

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hey!

sturdy magnet Mar 22, 2023, 4:34 PM

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Where did you block this email?

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Via Radar?

dense elm Mar 22, 2023, 4:34 PM

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On Stripe we just went onto the order page and then there is 3 dots and we clicked that and it gives you the option to block

sturdy magnet Mar 22, 2023, 4:35 PM

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Can you give me the PaymentIntent ID that you blocked?

dense elm Mar 22, 2023, 4:36 PM

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src_1M7Iw7EwmMDDpeTEBjTUKCtz

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is this correct?

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It's the Payment ID

sturdy magnet Mar 22, 2023, 4:38 PM

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Can you delete your comment with the email since this is a public server?

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That Source ID is all I need

dense elm Mar 22, 2023, 4:38 PM

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Sorry first time I have used Discord thought this was a private chat

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Ok thanks

sturdy magnet Mar 22, 2023, 4:40 PM

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If you go to https://dashboard.stripe.com/settings/radar/lists/rsl_1Is5CYEwmMDDpeTEby9VMvBh then you should be able to remove that email from the block list

dense elm Mar 22, 2023, 4:40 PM

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Are you sure you want to remove item (EMAIL)? You won't be able to add the item again except by refunding a payment as fraud.

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I receive this message when i click the bin icon

#Angel Remy