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Hey Jack hope you can help me man
Hi there, you can learn more about negative balance here https://support.stripe.com/questions/handling-negative-balances-in-your-stripe-account
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This doesn’t tell me anything
If you want to know more, I'd suggest you to reach out to Stripe support https://support.stripe.com/contact/email
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.