#colton-invoice-hostedsaved

1 messages · Page 1 of 1 (latest)

hard pelicanBOT
tulip glen
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an Invoice should never show "already saved payment methods" if you are tlaking about the Hosted Invoice Page

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colton-invoice-hostedsaved

wind sundial
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So the "Pay Online" link will never show any existing payment method options?

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If that is the case, then I think the way for a customer to pay their invoice with an existing payment method would be through the customer portal -- is that right?

tulip glen
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yeah that's possible

wind sundial
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Is it possible to disable the "Pay online" link within the invoice itself? I see a setting here, but this one says "email" so I'm unsure if that includes the PDF

image.png
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We want our customers to have to log into the stripe portal before they can pay their invoice, so that they can see their existing payment methods

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Oh but wait a second... I just created an invoice to myself, and logged into the customer portal -- from here, it seems I am also unable to pay an invoice with a saved payment method

tulip glen
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I'm sorry, Discord is extremely busy right now (20+ people in parallel) and I barely grasp what you're asking 😅

wind sundial
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No worries, I appreciate your responses

tulip glen
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we don't know a lot about our hosted UIs, I mostly focus purely on code. But I would have assumed the portal lets you pay an Invoice with one of your saved PaymentMethods

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since the portal shows those PMs

wind sundial
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Yeah same! Is there anyone I can reach out to about this? Should I just email support@?

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Thanks again for your help koopajah

tulip glen
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Let me ask

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(will take a while, we're all a bit drowning but I'll circle back once I know more)

wind sundial
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Thanks!

tulip glen
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Okay yeah I confirmed this with my team. I'll admit it makes no sense to me (and I work here) 😅