#nguyentri1996
cedar grail
tepid root
Can you share the request ID (req_xxx) where you created the connected account? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
nocturne maple
ID: req_8enPj3x54zjwi2
tepid root
From https://dashboard.stripe.com/test/logs/req_8enPj3x54zjwi2, the country is not set. When the country is not set, it will be default to your platform country which is FR in your case.
Source: https://stripe.com/docs/api/accounts/create#create_account-country
nocturne maple
But the important thing that when the user go to onboarding process the home address country field has been disabled
So the user can not change the country
tepid root
Can you share the screenshot that the country can't be changed?
tepid root
Thanks for sharing! The home address is set to account country and it can't be changed
nocturne maple
oops that's mean if we don't set the country then the country must be the same of the country of platform ?
the country of the connected account and platform have to be the same, right?
tepid root
Yup, unless the platform country supports cross-border payout: https://stripe.com/docs/connect/cross-border-payouts
