eder-card-decline | Stripe Developers | Page 1

kindred heathBOT Mar 20, 2023, 5:12 PM

#

lilac agate Mar 20, 2023, 5:13 PM

#

eder-card-decline

#

@chrome idol what's your question? This request looks like just a normal card decline from the bank

chrome idol Mar 20, 2023, 5:19 PM

#

I'm receiving an error when creating an amex card. But I'm using the same example at the strapi test cards. The error:

{"type":"StripeCardError","code":"card_declined","data":"Error","message":"Error: Your card is not supported.\n    at Function.generate (/home/node/node_modules/stripe/lib/Error.js:38:16)\n    at res.toJSON.then.StripeAPIError.message (/home/node/node_modules/stripe/lib/StripeResource.js:238:35)\n    at runMicrotasks (<anonymous>)\n    at processTicksAndRejections (node:internal/process/task_queues:96:5)"}```

lilac agate Mar 20, 2023, 5:19 PM

#

That's a completely different error from the first one though. Can you provide actionable details for me to look at this and help you, like the exact request id that you get in the response?

chrome idol Mar 20, 2023, 5:20 PM

#

1 sec

chrome idol Mar 20, 2023, 6:01 PM

#

Hi @lilac agate, here is the response body:

📎 message.txt

lilac agate Mar 20, 2023, 6:01 PM

#

that's the same response as earlier though without more details

#

and that's not the same error as "your card is not supported"

chrome idol Mar 20, 2023, 6:03 PM

#

I'm going to do another request

#

{
  "type": "card",
  "card": {
    "number": "***8431",
    "exp_month": "2",
    "cvc": "**",
    "exp_year": "28"
  }
}

Response body
{
  "error": {
    "code": "card_declined",
    "decline_code": "card_not_supported",
    "doc_url": "https://stripe.com/docs/error-codes/card-declined",
    "message": "Your card is not supported.",
    "param": "number",
    "request_log_url": "https://dashboard.stripe.com/test/logs/req_0z8ijI4GIu63Zq?t=1679335668",
    "type": "card_error"
  }
}

Request body
{
  "type": "card",
  "card": {
    "number": "***8431",
    "exp_month": "2",
    "cvc": "**",
    "exp_year": "28"
  }
}```

#

  "nickname": "Amex",
  "ownerName": "Teste",
  "cardNumber": "371449635398431",
  "expirationDate": "02/28",
  "cvc": "2915",
  "clientId": "1fb395fc-c012-4047-bc5e-be8b05e0d4c2"
}```

#

@lilac agate This is the request I made just now

lilac agate Mar 20, 2023, 6:15 PM

#

Okay so you are in Brazil where amex is not supported https://stripe.com/docs/payments/cards/supported-card-brands

chrome idol Mar 20, 2023, 6:15 PM

#

Hmmmmmm

#

Got it

#

Thank you

#eder-card-decline